NTD ID 50088 · Reduced Reporter

Shoreline Metro

Shoreline Metro carried 562,512 boardings in FY2025 at $7.81 per ride and $6.77 in subsidy per ride. Ten years of NTD data, by mode.

Sheboygan, WI Bus Demand Response
FY2025 boardings
562.5K
-7.8% vs FY2024
Cost per ride
$7.81
+10.9% $7.61 in 2024 dollars
Subsidy per ride
$6.77
+10.1% operating cost less fares
Fare recovery
13.3%
+4.9% fares average $1.04 per ride
Passenger miles
—
average trip — miles
Operating cost
$4.39M
$91.17 per revenue hour
Rides per resident
9.46
service area 59.5K people
Rides per revenue hour
11.67
48.2K hours operated
Passengers aboard
—
average at any moment, passenger miles over vehicle miles
Average speed
13.77 mph
in revenue service, stops and traffic included
Cost per vehicle mile
$6.62
what running a mile costs, before anyone boards
Seasonal swing
1.22x
busiest month against quietest, 2016

What those two numbers mean

Passengers aboard is passenger miles divided by vehicle miles: how many people are on board on average, at any moment. It is the missing term in cost per ride. A service carrying twenty people per vehicle mile and one carrying half a person can spend the same on fuel and wages and arrive at wildly different costs per passenger.

Average speed is vehicle miles divided by vehicle hours, including every stop and every red light. It is the hidden term in cost per mile, because cost per mile is cost per hour divided by speed. A bus network slowing from 13 mph to 11 becomes a fifth more expensive per mile with no change in wages and no change in service.

By the numbers

By the numbers

FY2025 unless noted. Each figure is computed from what the agency filed with NTD, and set against something to read it by.

Public money per resident
$64 a year

Operating cost less fares, per person in the service area the agency reports. Agencies draw those areas very differently, so this is set against peers.

Median of similar agencies: $86

Run by contractors
0% of service

Revenue hours bought from a private operator or another agency rather than run in-house. Nationally, much of this is paratransit.

U.S. transit: 27% of service hours

Paratransit and dial-a-ride
21% of operating cost

For 5% of rides: $33.28 a ride, against $6.51 on the rest of its service. Door-to-door trips carry one or two people at a time. It includes paratransit, which federal law requires for riders whose disability keeps them off the fixed routes; where a separate agency runs the region's paratransit, its cost is not here.

Similar agencies: 18% of operating cost. U.S. demand response: $52.35 a ride.

Rides on an average day
1.5K

A journey with a transfer counts as two rides, because NTD counts each boarding.

The year's boardings divided by 365. Weekdays run higher, weekends lower.

Profile

Agency profile

As filed with the National Transit Database.

Contact

Legal name
City of Sheboygan
Doing business as
Shoreline Metro
Address
828 CENTER AVE STE 205
Sheboygan, WI 53081-4442

Organization

Organization type
City, County or Local Government Unit or Department of Transportation
Reporter type
Reduced Reporter
Fiscal year ends
December 31, 2025
Reporting since
FY2015

Service area

Population served
59,490 over 23 sq mi
Density
2,587 people per sq mi
Urbanized area
Sheboygan, WI · 74.4K people
Vehicles at maximum service
20

Services operated

Each mode has its own page, with its own ridership, cost and safety.

Ridership

Ridership

Monthly data through December 2016.

This year against the last five

Same months, stacked on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Every month since 2014

The whole series, unsmoothed

Cost

Cost and subsidy

Dollar figures are shown as reported and again in 2024 dollars.

Cost and subsidy per ride

As reported

In 2024 dollars

The same series with inflation removed

Why cost per ride moved

Indexed to FY2015 = 100, in constant dollars

Cost per ride is the cost of an hour of service divided by the riders carried in that hour. It can only rise for two reasons: service got dearer to produce, or fewer people rode it.

Since FY2015, in constant dollars, an hour of service costs 2% less to run and carries 11% more riders. Cost per ride is no higher than it was.

Across all U.S. bus service over the same years, an hour costs 14% more to run and carries 26% fewer riders.

Where the money goes

Operating cost by function

Who pays for it

Federal, state and local funding, 1991 to 2024

Operating and capital money together, in the dollars of each year. Fares are not in this file — FTA took them out of the funding series in 2022 — so "directly generated" here means advertising, concessions, park and ride and taxes the agency levies itself. The farebox is charted above.

Capital

Capital spending

What was spent on building, rebuilding and replacing, shown beside the cost of running the service rather than folded into it.

Operating subsidy per ride
$6.77
FY2025, cost less fares
Capital spent per ride
$0.43
that year's spending, not the cost of the assets
Both together
$7.19
public money spent that year, per boarding
Capital per ride, averaged
$2.34
mean of 4 years

Cost per ride including the vehicles

An estimate, and the only part of capital this data can honestly support.

Operating cost per ride
$7.81
Plus fleet consumed per ride
$1.05
Cost per ride including vehicles
$8.86
$588.9K of fleet consumed a year

How this is worked out. FTA publishes what every agency spent on rolling stock each year since 1992. Restate all 24 years in today's money and average them over 14 years, the working life of this agency's vehicles, and the result is what the fleet costs to keep going each year. That is straight-line depreciation, and the series covers more than two full replacement cycles.

How much to trust it here. Very little of this agency's fleet spending falls in the last 4 years. Replacement has slowed, so the average rests on older purchases and probably understates what replacing this fleet would now cost.

What it leaves out. Every tunnel, track mile, bridge and station. Those last forty to a hundred years and the data goes back 24, so averaging it would measure recent investment policy rather than what the infrastructure costs. The honest ceiling on this data is operating cost plus vehicles, and this is it.

Capital spending, 1992 to 2024

In 2024 dollars, so the years can be compared. This is the series the estimate above is built from.

Operating and capital, per ride

Stacked, but counted separately. The two are different kinds of number.

Building, or keeping what exists

FY2025. NTD records which of the two every dollar was reported under.

Who pays for what

FY2025. Running the service and building it are funded by different governments.

Spending Total Federal State Local Fares and own revenue
operating $4.39M 38.8% 18.3% 23.8% 19%
capital $239.7K 100% 0% 0% 0%

Fares offset the cost of running the service. They do not meaningfully offset capital, which is why subsidy per ride on this site is an operating figure and stays one.

What these capital figures are not

Spending is not the same as cost
NTD reports what an agency spent on capital in a year, not what its capital cost it that year. Those differ: a system opened in 1904 spends almost nothing on tunnels while consuming an enormous inherited asset every day, and an agency that bought a fleet last year spent a fortune once and will spend nothing for a decade.
Vehicles can be depreciated. Everything else cannot.
FTA's capital series runs from 1992, which covers a bus fleet's working life more than twice over, so averaging rolling-stock spending across one replacement cycle gives a defensible figure for what the fleet costs each year. Track, tunnels, bridges and stations last forty to a hundred years or more. Thirty-three years of spending on those measures recent investment policy, not consumption, so no figure is published for them.
The vehicle figure is an estimate
Cost per ride including vehicles is arithmetic on published spending rather than a published number, and it assumes the agency has been replacing vehicles at roughly the rate it wears them out. Each agency's page says how far that assumption holds for it. It covers vehicles only: no track, no tunnels, no stations.
Year-by-year capital is lumpy
Capital arrives in bursts. A single year of it says more about where an agency sits in its replacement cycle than about the cost of carrying a passenger, which is why the per-ride averages here run across every year available.
Fares do not pay for it
Fare revenue offsets operating cost. It does not meaningfully offset capital, which is funded almost entirely by government. Subsidy per ride on this site is an operating figure and stays that way.

Capital spending by year and use

Year Guideway Stations Vehicles Maintenance buildings Fare collection Other Total
2025 $0 $0 $0 $0 $0 $0 $239.7K
2024 $0 $0 $0 $0 $0 $0 $120.5K
2023 $0 $0 $0 $0 $0 $0 $570.6K
2022 $0 $0 $0 $0 $0 $0 $3.98M

Peers

Compared with similar systems

154 agencies serve an urbanized area of similar size, carry a similar number of riders, and run bus as their main service.

Cost per ride
$7.81
better than 88% of peers
Subsidy per ride
$6.77
better than 90% of peers
Fare recovery
13.3%
better than 85% of peers
Rides per resident
9.46
better than 82% of peers

Cost per ride against peers

This agency in blue, peer median dashed

Rides per resident against peers

How much the place uses what it has

Peer detail

Agency Urbanized area Population Boardings Rides / resident Cost / ride Subsidy / ride Fare recovery
Shoreline Metro this agency Sheboygan, WI 74.4K 562.5K 9.46 $7.81 $6.77 13.3%
Oshkosh, WI 76.2K 617.9K 9.25 $9.22 $7.95 13.8%
Altoona, PA 74.4K 492.1K 7.07 $13.39 $11.81 11.8%
Napa, CA 84.6K 529.7K 3.16 $30.83 $28.76 6.7%
Morgantown, WV 77.6K 651.8K 6.16 $11.40 $10.73 5.8%
Kankakee, IL 66.5K 613.1K 9.29 $16.73 $16.32 2.5%
Dover--Rochester, NH--ME 72.4K 675.7K 8.55 $3.86 $3.84 0.4%
Williamsburg, VA 89.6K 547.3K — $2.14 $2.09 2.2%
Mount Vernon, WA 66.8K 640.4K 5.4 $36.39 $35.19 3.3%
Bangor, ME 61.5K 527.8K 9.51 $9.94 $9.02 9.2%
Porterville, CA 69.9K 447.2K 7.04 $15.57 $15.29 1.8%
Peer median (154 agencies) 4.79 $13.03 $12.40 7%

By mode

By mode

Each service this agency runs, for FY2025. Directly operated and purchased service are summed.

Boardings by mode

Annual, stacked

Cost per ride by mode

FY2025

Mode detail, FY2025

Mode Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Link
Bus Directly operated 535,165 — 37,833 $3,482,387 $6.51 $5.93 8.8% Detail →
Demand Response Directly operated 27,347 — 10,348 $910,141 $33.28 $23.05 30.7% Detail →

Safety

Safety

Collisions, fires, derailments and security events reported to NTD. Only complete years are shown.

Events by year

All event types, all modes

Events per 100 million revenue miles

Against the U.S. rate for the same mix of service

The dashed line is not the national average. It is what the national rate would be for this agency's own service: each mode it runs, charged at that mode's U.S. rate for the year, in proportion to its miles. Rates differ tenfold between modes, so a railway read against a national figure made mostly of buses and vans would look dangerous for running rail.

Miles rather than boardings, because this series covers 2020, when service kept running and riders did not come. And sitting above the line is as likely to mean careful reporting as dangerous operation.

The longer record, 2008 to 2016

FTA's threshold-adjusted time series, which reaches back further than the incident file and is built to be compared across years

NTD's reporting threshold changed in 2010, 2015 and 2023. FTA publishes this series adjusted for those changes so the years can be read against each other; the unadjusted counts jump by a third in 2015 on the rule change alone.

Injuries, latest full year
0
Fatalities, latest full year
0
Total events, latest full year
0

Fleet

Fleet, workforce and reliability

How old the vehicles are, how many people run them, and how far they get between breakdowns.

Revenue vehicles
33
FY2025
Average age
5.97 yrs
weighted across the fleet
Past useful life
9.1%
3 vehicles at or beyond FTA's benchmark
Miles between failures
—
all mechanical failures, revenue miles

How the fleet has aged, 1992 to 2024

Average vehicle age, weighted across every mode the agency runs

A rising line is not automatically bad and a falling one is not automatically good: a fleet gets younger the year an agency takes delivery, and older every year it does not. What the shape shows is whether replacement is steady or comes in bursts. The table below says how many vehicles are actually past the life FTA expects of them.

Vehicles, and how many are accessible

Active revenue vehicles against those meeting the ADA standard

Fleet age

FTA's default useful life benchmark for each class, from the Transit Asset Management rule

Vehicle type Count Average age FTA benchmark Past FTA benchmark Past own benchmark
Bus 22 6.55 yrs 14 yrs
13.6%
Cutaway 11 4.82 yrs 10 yrs
0%

All years

Full annual series

Every year this agency reported, as published.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2025 562,512 — 663,293 48,181 $4,392,528 $586,225 $7.81 $6.77 13.3%
2024 609,988 — 652,210 47,716 $4,295,776 $546,349 $7.04 $6.15 12.7%
2023 585,328 — 664,422 48,189 $4,258,945 $522,455 $7.28 $6.38 12.3%
2022 512,504 — 638,400 46,869 $4,112,908 $508,710 $8.03 $7.03 12.4%
2021 441,870 — 630,845 45,838 $3,897,958 $386,746 $8.82 $7.95 9.9%
2020 391,585 — 574,834 45,258 $3,843,199 $312,390 $9.81 $9.02 8.1%
2019 712,577 — 698,750 50,368 $3,975,494 $622,831 $5.58 $4.70 15.7%
2018 634,372 — 699,571 51,372 $3,762,253 $642,283 $5.93 $4.92 17.1%
2017 565,315 — 699,025 50,218 $3,922,882 $740,110 $6.94 $5.63 18.9%
2016 562,092 1,622,776 729,479 50,899 $3,781,003 $699,253 $6.73 $5.48 18.5%
2015 573,257 1,629,579 752,814 54,745 $3,765,839 $730,625 $6.57 $5.29 19.4%