Southeast Tennessee Human Resource Agency-Rural Division

Demand Response at Southeast Tennessee Human Resource Agency-Rural Division

Southeast Tennessee Human Resource Agency-Rural Division carried 103,157 demand response boardings in FY2025 at $73.13 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Dunlap, TN
FY2025 boardings
103.2K
-9.7% vs FY2024
Cost per ride
$73.13
+13.7% nationwide $52.35
Subsidy per ride
$70.84
+15% operating cost less fares
Fare recovery
3.1%
-24.8% nationwide 6.7%
Passenger miles
—
average trip — miles
Operating cost
$7.54M
Vehicles in service
79
at maximum service
Rides per revenue hour
0.92
112.5K hours operated

Ridership

This service reports annually.

Monthly boardings

NTD publishes monthly figures for full reporters only, so this service has annual data alone.

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2025

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Directly operated 103,157 — 112,538 $7,543,878 $73.13 $70.84 3.1% 79

Full series

Every year Southeast Tennessee Human Resource Agency-Rural Division reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2025 103,157 — 2,233,391 112,538 $7,543,878 $236,316 $73.13 $70.84 3.1%
2024 114,208 — 2,145,248 106,326 $7,342,579 $305,759 $64.29 $61.61 4.2%
2023 101,258 — 1,891,036 98,368 $6,121,999 $180,171 $60.46 $58.68 2.9%
2022 97,710 — 1,865,629 100,425 $4,383,892 $126,060 $44.87 $43.58 2.9%
2021 136,086 — 1,692,829 110,344 $4,048,089 $130,771 $29.75 $28.79 3.2%
2020 114,304 — 2,180,579 115,579 $5,347,845 $132,842 $46.79 $45.62 2.5%
2019 126,583 — 2,228,277 125,446 $3,673,874 $134,964 $29.02 $27.96 3.7%
2018 121,712 — 2,166,645 118,106 $3,833,161 $149,618 $31.49 $30.26 3.9%
2017 118,342 — 2,769,113 115,462 $3,681,855 $143,456 $31.11 $29.90 3.9%
2016 114,710 — 2,438,280 111,432 $3,705,494 $125,904 $32.30 $31.21 3.4%
2015 116,511 — 2,220,678 110,210 $3,958,588 $129,779 $33.98 $32.86 3.3%