Southeastern Regional Transit Authority

Demand Response at Southeastern Regional Transit Authority

Southeastern Regional Transit Authority carried 124,334 demand response boardings in FY2025 at $72.04 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response New Bedford, MA
FY2025 boardings
124.3K
+18.7% vs FY2024
Cost per ride
$72.04
+2.1% nationwide $52.35
Subsidy per ride
$72.04
+3.7% operating cost less fares
Fare recovery
0%
-100% nationwide 6.7%
Passenger miles
823.4K
average trip 6.62 miles
Operating cost
$8.96M
Vehicles in service
30
at maximum service
Rides per revenue hour
2.08
59.7K hours operated

Ridership

Monthly data through August 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2025

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Purchased transportation 124,334 823,393 59,652 $8,957,099 $72.04 $72.04 0% 30

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Southeastern Regional Transit Authority reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2025 124,334 823,393 944,752 59,652 $8,957,099 $3 $72.04 $72.04 0%
2024 104,788 686,168 811,226 50,790 $7,396,951 $116,957 $70.59 $69.47 1.6%
2023 89,662 555,147 677,467 44,229 $6,222,068 $196,015 $69.39 $67.21 3.2%
2022 83,014 547,416 650,109 40,613 $5,455,462 $188,772 $65.72 $63.44 3.5%
2021 73,408 439,409 558,240 37,435 $4,953,866 $42,945 $67.48 $66.90 0.9%
2020 79,524 449,108 558,229 36,985 $4,923,531 $155,186 $61.91 $59.96 3.2%
2019 82,500 491,151 616,819 38,478 $4,372,356 $199,320 $53.00 $50.58 4.6%
2018 74,036 438,975 536,282 34,561 $3,142,032 $167,645 $42.44 $40.17 5.3%
2017 66,061 388,733 488,109 33,859 $3,048,620 $154,728 $46.15 $43.81 5.1%
2016 59,293 373,962 435,834 31,681 $2,841,007 $133,545 $47.91 $45.66 4.7%
2015 50,002 312,471 398,493 31,445 $2,793,491 $125,869 $55.87 $53.35 4.5%