(St. Louis) Metro

Demand Response at (St. Louis) Metro

(St. Louis) Metro carried 610,502 demand response boardings in FY2024 at $50.18 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Saint Louis, MO
FY2024 boardings
610.5K
+106.3% vs FY2023
Cost per ride
$50.18
-33.8% nationwide $50.62
Subsidy per ride
$48.80
-34.1% operating cost less fares
Fare recovery
2.8%
+15.1% nationwide 6.8%
Passenger miles
5.28M
average trip 8.65 miles
Operating cost
$30.6M
Vehicles in service
133
at maximum service
Rides per revenue hour
2.14
285.4K hours operated

Ridership

Monthly data through July 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Directly operated 306,660 3,503,658 185,261 $25,521,845 $83.23 $81.33 2.3% 101
Purchased transportation 303,842 1,778,498 100,090 $5,115,597 $16.84 $15.96 5.2% 32

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year (St. Louis) Metro reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 610,502 5,282,156 5,390,429 285,351 $30,637,442 $847,967 $50.18 $48.80 2.8%
2023 295,980 3,534,438 3,181,859 185,243 $22,439,438 $539,449 $75.81 $73.99 2.4%
2022 351,288 4,148,846 3,695,989 210,090 $22,051,500 $608,896 $62.77 $61.04 2.8%
2021 411,463 4,785,470 4,250,999 239,290 $25,698,677 $22,785 $62.46 $62.40 0.1%
2020 412,964 4,735,246 4,293,969 242,093 $26,064,390 $1,080,011 $63.12 $60.50 4.1%
2019 523,437 6,284,406 5,143,989 288,384 $26,410,799 $2,142,621 $50.46 $46.36 8.1%
2018 553,439 6,305,571 5,210,399 290,331 $26,111,383 $2,677,551 $47.18 $42.34 10.3%
2017 550,694 5,941,430 5,250,386 293,281 $24,321,599 $2,620,035 $44.17 $39.41 10.8%
2016 568,097 5,575,525 5,344,645 303,336 $25,329,882 $2,610,086 $44.59 $39.99 10.3%
2015 577,134 5,728,574 5,335,156 305,467 $24,399,908 $2,616,039 $42.28 $37.74 10.7%