Twin Cities Area Transportation Authority

Demand Response at Twin Cities Area Transportation Authority

Twin Cities Area Transportation Authority carried 48,035 demand response boardings in FY2024 at $23.66 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Benton Harbor, MI
FY2024 boardings
48K
-33.6% vs FY2023
Cost per ride
$23.66
+12.8% nationwide $50.62
Subsidy per ride
$20.97
+8.1% operating cost less fares
Fare recovery
11.4%
+51.4% nationwide 6.8%
Passenger miles
average trip — miles
Operating cost
$1.14M
Vehicles in service
14
at maximum service
Rides per revenue hour
1.81
26.6K hours operated

Ridership

This service reports annually.

Monthly boardings

NTD publishes monthly figures for full reporters only, so this service has annual data alone.

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Directly operated 48,035 26,581 $1,136,719 $23.66 $20.97 11.4% 14

Full series

Every year Twin Cities Area Transportation Authority reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 48,035 324,026 26,581 $1,136,719 $129,520 $23.66 $20.97 11.4%
2023 72,346 338,826 24,731 $1,517,695 $114,230 $20.98 $19.40 7.5%
2022 60,066 220,001 21,303 $1,439,154 $124,537 $23.96 $21.89 8.7%
2021 65,694 274,086 24,532 $1,715,209 $146,291 $26.11 $23.88 8.5%
2020 80,260 303,292 29,438 $1,819,669 $150,663 $22.67 $20.79 8.3%
2019 169,273 327,801 32,696 $1,699,168 $196,363 $10.04 $8.88 11.6%
2018 103,735 318,947 30,010 $1,712,820 $188,719 $16.51 $14.69 11%
2017 109,330 344,285 32,562 $1,688,541 $194,229 $15.44 $13.67 11.5%
2016 122,368 370,013 34,494 $1,508,837 $208,471 $12.33 $10.63 13.8%
2015 127,948 352,875 35,155 $1,629,664 $241,635 $12.74 $10.85 14.8%