NTD ID 80001 · Full Reporter

Utah Transit Authority

Utah Transit Authority carried 40,502,990 boardings in FY2024 at $11.46 per ride and $10.49 in subsidy per ride. Ten years of NTD data, by mode.

Salt Lake City, UT Light Rail Commuter Rail Bus Commuter Bus Demand Response Vanpool
Also known as UTA, Utah Transit Authority (UTA)
FY2024 boardings
40.5M
+15.5% vs FY2023
Cost per ride
$11.46
-7.1% $11.46 in 2024 dollars
Subsidy per ride
$10.49
-7.3% operating cost less fares
Fare recovery
8.5%
+3.2% fares average $0.97 per ride
Passenger miles
314.3M
average trip 7.76 miles
Operating cost
$464M
$191.79 per revenue hour
Rides per resident
15.95
service area 2.54M people
Rides per revenue hour
16.74
2.42M hours operated
Passengers aboard
7.58
average at any moment, passenger miles over vehicle miles
Average speed
17.14 mph
in revenue service, stops and traffic included
Cost per vehicle mile
$11.19
what running a mile costs, before anyone boards
Seasonal swing
1.35x
busiest month against quietest, 2025

What those two numbers mean

Passengers aboard is passenger miles divided by vehicle miles: how many people are on board on average, at any moment. It is the missing term in cost per ride. A service carrying twenty people per vehicle mile and one carrying half a person can spend the same on fuel and wages and arrive at wildly different costs per passenger.

Average speed is vehicle miles divided by vehicle hours, including every stop and every red light. It is the hidden term in cost per mile, because cost per mile is cost per hour divided by speed. A bus network slowing from 13 mph to 11 becomes a fifth more expensive per mile with no change in wages and no change in service.

Profile

Agency profile

As filed with the National Transit Database.

Contact

Legal name
Utah Transit Authority
Address
669 W 200 S
Salt Lake City, UT 84101-1015

Organization

Organization type
Independent Public Agency or Authority of Transit Service
Reporter type
Full Reporter
Fiscal year ends
December 31, 2024
Reporting since
FY2015

Service area

Population served
2,539,272 over 607 sq mi
Density
4,183 people per sq mi
Urbanized area
Salt Lake City, UT · 1.18M people
Vehicles at maximum service
1,054 · 100 contracted

Services operated

Each mode has its own page, with its own ridership, cost and safety.

Ridership

Ridership

Monthly data through July 2026.

This year against the last five

Same months, stacked on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Every month since 2014

The whole series, unsmoothed

Recovery against 2019

Each month against the same month before the pandemic

Latest month at 105.4% of 2019.

Cost

Cost and subsidy

Dollar figures are shown as reported and again in current dollars.

Cost and subsidy per ride

As reported

In 2024 dollars

The same series with inflation removed

Why cost per ride moved

Indexed to FY2015 = 100

Cost per ride is the cost of an hour of service divided by the riders carried in that hour. It can only rise for two reasons: service got dearer to produce, or fewer people rode it.

Since FY2015 an hour of service costs +56.5% more to run, while carrying -31.5% as many riders. Most of the rise in cost per ride is the service itself getting dearer.

Where the money goes

Operating cost by function

Who pays for it

Federal, state and local funding, 1991 to 2024

Operating and capital money together, in the dollars of each year. Fares are not in this file — FTA took them out of the funding series in 2022 — so "directly generated" here means advertising, concessions, park and ride and taxes the agency levies itself. The farebox is charted above.

Capital

Capital spending

What was spent on building, rebuilding and replacing, shown beside the cost of running the service rather than folded into it.

Operating subsidy per ride
$10.49
FY2024, cost less fares
Capital spent per ride
$3.07
that year's spending, not the cost of the assets
Both together
$13.55
public money spent that year, per boarding
Capital per ride, averaged
$3.55
mean of 3 years

Cost per ride including the vehicles

An estimate, and the only part of capital this data can honestly support.

Operating cost per ride
$11.46
Plus fleet consumed per ride
$0.97
Cost per ride including vehicles
$12.43
$39.3M of fleet consumed a year

How this is worked out. FTA publishes what every agency spent on rolling stock each year since 1992. Restate all 33 years in today's money and average them over 14 years, the working life of this agency's vehicles, and the result is what the fleet costs to keep going each year. That is straight-line depreciation, and the series covers more than two full replacement cycles.

How much to trust it here. Fleet spending is spread fairly evenly across the window, which is the condition this estimate assumes.

What it leaves out. Every tunnel, track mile, bridge and station. Those last forty to a hundred years and the data goes back 33, so averaging it would measure recent investment policy rather than what the infrastructure costs. The honest ceiling on this data is operating cost plus vehicles, and this is it.

Capital spending since 1992

In 2024 dollars, so the years can be compared. This is the series the estimate above is built from.

Operating and capital, per ride

Stacked, but counted separately. The two are different kinds of number.

Building, or keeping what exists

FY2024. NTD records which of the two every dollar was reported under.

Who pays for what

FY2024. Running the service and building it are funded by different governments.

Total Federal State Local Fares and own revenue
operating $559.7M 5.2% 0% 79.9% 14.8%
capital $124.2M 26.5% 0.1% 73.5% 0%

Fares offset the cost of running the service. They do not meaningfully offset capital, which is why subsidy per ride on this site is an operating figure and stays one.

What these capital figures are not

Spending is not the same as cost
NTD reports what an agency spent on capital in a year, not what its capital cost it that year. Those differ: a system opened in 1904 spends almost nothing on tunnels while consuming an enormous inherited asset every day, and an agency that bought a fleet last year spent a fortune once and will spend nothing for a decade.
Vehicles can be depreciated. Everything else cannot.
FTA's capital series runs from 1992, which covers a bus fleet's working life more than twice over, so averaging rolling-stock spending across one replacement cycle gives a defensible figure for what the fleet costs each year. Track, tunnels, bridges and stations last forty to a hundred years or more. Thirty-three years of spending on those measures recent investment policy, not consumption, so no figure is published for them.
The vehicle figure is an estimate
Cost per ride including vehicles is arithmetic on published spending rather than a published number, and it assumes the agency has been replacing vehicles at roughly the rate it wears them out. Each agency's page says how far that assumption holds for it. It covers vehicles only: no track, no tunnels, no stations.
Year-by-year capital is lumpy
Capital arrives in bursts. A single year of it says more about where an agency sits in its replacement cycle than about the cost of carrying a passenger, which is why the per-ride averages here run across every year available.
Fares do not pay for it
Fare revenue offsets operating cost. It does not meaningfully offset capital, which is funded almost entirely by government. Subsidy per ride on this site is an operating figure and stays that way.

Capital spending by year and use

Year Guideway Stations Vehicles Maintenance buildings Fare collection Other Total
2024 $35.2M $8.77M $36M $6.48M $9.06M $0 $124.2M
2023 $23.3M $3.12M $72.3M $15.7M $6.55M $0 $163.7M
2022 $19M $1.11M $29.6M $29.9M $0 $0 $92M

Peers

Compared with similar systems

25 agencies serve an urbanized area of similar size, carry a similar number of riders, and run bus as their main service.

Cost per ride
$11.46
better than 40% of peers
Subsidy per ride
$10.49
better than 36% of peers
Fare recovery
8.5%
better than 48% of peers
Rides per resident
15.95
better than 44% of peers

Cost per ride against peers

This agency in blue, peer median dashed

Rides per resident against peers

How much the place uses what it has

Peer detail

Agency Urbanized area Population Boardings Rides / resident Cost / ride Subsidy / ride Fare recovery
Utah Transit Authority this agency Salt Lake City, UT 1.18M 40.5M 15.95 $11.46 $10.49 8.5%
Honolulu, HI 853.3K 43.4M 42.7 $9.16 $8.03 12.3%
Pittsburgh, PA 1.75M 37.9M 30.59 $13.32 $11.62 12.8%
Milwaukee, WI 1.31M 25.7M 28.07 $6.57 $5.62 14.5%
San Antonio, TX 1.99M 30.7M 15.83 $8.55 $7.99 6.5%
San Jose, CA 1.84M 27.7M 14.56 $17.53 $16.46 6.2%
Austin, TX 1.81M 26.5M 19.08 $14.75 $14.15 4.1%
Cleveland, OH 1.71M 24.9M 19.68 $12.28 $10.98 10.6%
Las Vegas--Henderson--Paradise, NV 2.2M 53.7M 23.71 $6.15 $5.02 18.3%
Portland, OR--WA 2.1M 64.7M 42.82 $11.06 $10.14 8.3%
Baltimore, MD 2.21M 64.2M 8.22 $16.43 $15.41 6.2%
Peer median (25 agencies) 18.23 $10.52 $9.36 9.4%

By mode

By mode

Each service this agency runs, for FY2024. Directly operated and purchased service are summed.

Boardings by mode

Annual, stacked

Cost per ride by mode

FY2024

Mode detail, FY2024

Mode Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery
Bus Directly operated 19,644,929 75,017,979 1,323,990 $216,951,426 $11.04 $10.18 7.8% Detail →
Light Rail Directly operated 13,964,839 63,241,841 370,478 $105,183,238 $7.53 $6.64 11.9% Detail →
Commuter Rail Directly operated 4,128,460 118,630,614 144,894 $53,592,936 $12.98 $11.84 8.8% Detail →
Vanpool Directly operated 1,151,649 41,971,370 186,992 $29,821,130 $25.89 $22.58 12.8% Detail →
Demand Response Purchased transportation 712,066 3,967,294 228,188 $27,741,085 $38.96 $38.23 1.9% Detail →
Commuter Bus Directly operated 576,587 8,924,028 38,075 $10,668,148 $18.50 $17.66 4.6% Detail →
Demand Response Directly operated 223,788 1,897,666 107,346 $17,675,357 $78.98 $77.83 1.5% Detail →
Bus Purchased transportation 100,672 633,541 19,411 $2,381,211 $23.65 $23.50 0.7% Detail →

Safety

Safety

Collisions, fires, derailments and security events reported to NTD. Only complete years are shown.

Events by year

All event types, all modes

Events per 100 million revenue miles

This agency against the national rate, on the same axis

Miles rather than boardings, because this series covers 2020: service kept running when riders stopped coming, and a rate per boarding would read that as a collapse in safety. Sitting above the national line is as likely to mean careful reporting as dangerous operation — and rail systems report events on their own right of way that a bus operator never encounters.

The longer record, 2008 to 2024

FTA's threshold-adjusted time series, which reaches back further than the incident file and is built to be compared across years

NTD's reporting threshold changed in 2010, 2015 and 2023. FTA publishes this series adjusted for those changes so the years can be read against each other; the unadjusted counts jump by a third in 2015 on the rule change alone.

Injuries, latest full year
75
Fatalities, latest full year
2
Total events, latest full year
194

Who died, 2025

The total is not a measure of risk to riders, and NTD gives the breakdown that shows why.

Of 2 deaths, 0 were passengers. Most of the rest were people on the track or the road, and 1 were suicides.

Set against distance travelled, that is deaths per billion passenger miles counting everyone, and counting riders alone — a difference of roughly eight times.

Both are true. They answer different questions: the first is how many people die in connection with transit, the second is the risk of being on board. Quoting the first as the second is the commonest way these figures are misread.

Individual incidents

NTD publishes every major event on its own, with a time and usually a place. 1,294 of them for this agency since 2014, including 5 assaults on transit workers.

Where incidents were reported

The most recent 1,500 events carrying a location

Collision Assault Security Derailment Fire Other Larger circles mark incidents with injuries or deaths.

Points are where the agency reported the event, which for a moving vehicle is approximate.

By hour of day

Every reported major event since 2014

More service runs in the afternoon than at dawn, so the shape follows the timetable as much as anything else.

Where

Reported location type

Most serious recent incidents

Events that killed or seriously injured someone, newest first

Date Event Mode Location Conditions Injured Killed
April 17, 2026 10:30 PM Non-Rail Collision Bus Bus Stop Clear, Dark 0 1
March 28, 2026 7:14 PM Rail Collision Light Rail Revenue facility: transit station Clear, Dark 1 0
March 20, 2026 9:00 PM Assault not against Transit Worker Light Rail Revenue facility: transit station 1 0
February 13, 2026 9:31 AM Rail Collision Light Rail Right-of-way: grade crossing Raining, Daylight 1 0
September 3, 2025 4:07 PM Rail Collision Light Rail Right-of-way: grade crossing Clear, Daylight 0 1
March 18, 2025 7:06 PM Rail Collision Light Rail Right-of-way: not a grade crossing Snowing / sleeting, Sun in eyes of transit vehicle operator 1 0
January 22, 2025 7:22 PM Suicide Light Rail Right-of-way: not a grade crossing Clear, Dark 0 1
August 27, 2024 6:40 PM Rail Collision Light Rail Right-of-way: grade crossing Clear, Daylight 1 0
May 20, 2024 8:07 PM Suicide Light Rail Right-of-way: not a grade crossing Cloudy, Daylight 0 1
May 10, 2024 5:30 PM Non-Rail Collision Vanpool Roadway: not a grade crossing or intersection Cloudy, Daylight 2 1
April 18, 2024 8:37 PM Suicide Light Rail Right-of-way: grade crossing Clear, Dark 0 1
April 10, 2024 12:33 AM Attempted Suicide Light Rail On right-of-way 1 0
April 4, 2024 3:50 PM Assault not against Transit Worker Light Rail Revenue facility: transit station 2 0
March 28, 2024 1:43 PM Assault not against Transit Worker Light Rail Revenue facility: transit station 1 0
March 19, 2024 10:18 PM Rail Collision Light Rail Right-of-way: not a grade crossing Clear, Dark 1 0

Fleet

Fleet, workforce and reliability

How old the vehicles are, how many people run them, and how far they get between breakdowns. NTD publishes all three from 2022 onward.

Staff
2,952
FY2024, all functions
Vehicle operators
1,647
1.56 per vehicle at peak service
Maintenance staff
752
vehicle and facility
Labor hours per revenue hour
2.22
all staff hours over hours of service run

Workforce by mode

Mode Service Hours Operators Vehicle maintenance Administration All staff
Bus Directly operated Full Time 1,023 260 236 1,583
Light Rail Directly operated Full Time 297 158 85 635
Commuter Rail Directly operated Full Time 136 67 46 302
Vanpool Directly operated Full Time 0 38 86 148
Demand Response Directly operated Full Time 94 7 39 146
Commuter Bus Directly operated Full Time 53 14 12 81
Bus Directly operated Part Time 20 0 6 26
Commuter Rail Directly operated Part Time 21 0 1 23
Light Rail Directly operated Part Time 1 0 3 4
Vanpool Directly operated Part Time 0 0 2 2
Commuter Bus Directly operated Part Time 1 0 0 1
Demand Response Directly operated Part Time 1 0 1 1
Revenue vehicles
1,402
FY2024
Average age
7.53 yrs
weighted across the fleet
Past useful life
18.2%
255 vehicles at or beyond FTA's benchmark
Miles between failures
15,931
all mechanical failures, revenue miles

How the fleet has aged, 1992 to 2024

Average vehicle age, weighted across every mode the agency runs

A rising line is not automatically bad and a falling one is not automatically good: a fleet gets younger the year an agency takes delivery, and older every year it does not. What the shape shows is whether replacement is steady or comes in bursts. The table below says how many vehicles are actually past the life FTA expects of them.

Vehicles, and how many are accessible

Active revenue vehicles against those meeting the ADA standard

Fleet age

FTA's default useful life benchmark for each class, from the Transit Asset Management rule

Vehicle type Count Average age FTA benchmark Past FTA benchmark Past own benchmark
Bus 403 7.46 yrs 14 yrs
13.2%
Van 271 4.94 yrs 8 yrs
15.5%
Cutaway 259 4.35 yrs 10 yrs
5.4%
Minivan 245 8.08 yrs 8 yrs
59.6%
Light Rail Vehicle 113 17.37 yrs 31 yrs
0%
Commuter Rail Passenger Coach 37 16.08 yrs 39 yrs
0%
Over-the-road Bus 33 3.45 yrs 14 yrs
0%
Articulated Bus 25 7 yrs 14 yrs
0%
Commuter Rail Locomotive 16 16.25 yrs 39 yrs
0%

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

NTD counts a failure as major when it stops the vehicle finishing its trip.

Reliability by mode

Mode Service Revenue miles Major failures All failures Miles between failures
Bus Directly operated 15,995,893 599 1,714 9,332
Vanpool Directly operated 7,925,575 1 1 7,925,575
Light Rail Directly operated 6,920,381 215 516 13,412
Commuter Rail Directly operated 3,971,930 39 44 90,271
Demand Response Purchased transportation 3,966,251 118 243 16,322
Demand Response Directly operated 1,519,997 0 20 76,000
Commuter Bus Directly operated 829,596 17 61 13,600
Bus Purchased transportation 339,424 2 4 84,856

Fuel and energy

What the fleet burned in FY2024.

Miles by fuel

Comparing miles avoids any energy-equivalence assumption

Fuel by mode

Mode Diesel (gal) Gasoline (gal) CNG (gal eq.) Electric (kWh) Diesel mpg Zero-emission
Bus 3,026,816 193,339 538,699 2,163,005 4.57 4.7%
Vanpool 342,304 0 0%
Light Rail 46,238,582 100%
Demand Response 290,140 0 0%
Commuter Bus 261,825 0 7.46 0%
Demand Response 2,753 302,363 66,692 10.85 15.1%
Commuter Rail 2,355,226 0 0.45 0%
Bus 43,239 0 0%

All years

Full annual series

Every year this agency reported, as published.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 40,502,990 314,284,333 41,469,047 2,419,374 $464,014,531 $39,285,103 $11.46 $10.49 8.5%
2023 35,059,930 279,373,142 39,401,636 2,237,602 $432,198,233 $35,444,468 $12.33 $11.32 8.2%
2022 31,457,920 245,491,324 37,566,707 2,179,279 $421,086,599 $33,523,711 $13.39 $12.32 8%
2021 23,972,294 176,646,337 35,887,437 2,093,072 $338,833,492 $25,957,791 $14.13 $13.05 7.7%
2020 23,559,294 177,817,056 33,175,620 1,893,419 $319,885,004 $32,521,480 $13.58 $12.20 10.2%
2019 44,578,161 355,283,691 39,461,217 2,236,481 $311,049,152 $48,503,483 $6.98 $5.89 15.6%
2018 44,176,331 358,146,681 39,149,927 2,160,581 $300,954,051 $48,122,586 $6.81 $5.72 16%
2017 45,078,919 364,859,219 38,713,261 2,110,811 $257,734,621 $52,159,202 $5.72 $4.56 20.2%
2016 45,521,914 373,717,720 37,956,447 1,984,000 $268,970,123 $50,624,354 $5.91 $4.80 18.8%
2015 46,721,585 389,556,981 36,383,889 1,911,501 $234,264,036 $52,098,261 $5.01 $3.90 22.2%