Valley Metro

Bus at Valley Metro

Valley Metro carried 23,730,179 bus boardings in FY2024 at $9.22 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Bus Phoenix, AZ
FY2024 boardings
23.7M
+23.4% vs FY2023
Cost per ride
$9.22
-14.5% nationwide $8.24
Subsidy per ride
$8.65
-13.6% operating cost less fares
Fare recovery
6.2%
-13.1% nationwide 11%
Passenger miles
84.8M
average trip 3.57 miles
Operating cost
$218.7M
Vehicles in service
386
at maximum service
Rides per revenue hour
13.96
1.7M hours operated

Ridership

Monthly data through July 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every bus operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Purchased transportation 23,730,179 84,822,451 1,699,352 $218,748,211 $9.22 $8.65 6.2% 386

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Valley Metro reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 23,730,179 84,822,451 20,807,800 1,699,352 $218,748,211 $13,533,774 $9.22 $8.65 6.2%
2023 19,227,619 73,463,829 20,022,519 1,585,238 $207,237,469 $14,751,341 $10.78 $10.01 7.1%
2022 19,717,393 63,320,770 19,882,203 1,586,422 $189,599,100 $11,662,645 $9.62 $9.02 6.2%
2021 38,414,123 134,736,627 20,170,874 1,739,780 $179,693,756 $1,195,908 $4.68 $4.65 0.7%
2020 30,330,695 107,447,927 21,704,348 1,761,106 $189,074,197 $20,498,807 $6.23 $5.56 10.8%
2019 40,696,303 142,767,324 21,932,069 1,749,637 $186,629,046 $27,492,333 $4.59 $3.91 14.7%
2018 37,451,567 132,678,717 21,408,613 1,679,337 $179,228,276 $27,725,802 $4.79 $4.05 15.5%
2017 38,998,417 146,904,639 18,796,079 1,692,208 $159,404,086 $27,060,115 $4.09 $3.39 17%
2016 33,785,445 123,373,520 16,353,392 1,273,164 $147,701,121 $28,222,071 $4.37 $3.54 19.1%
2015 38,328,619 139,851,444 16,514,131 1,296,080 $146,531,490 $33,204,573 $3.82 $2.96 22.7%