Valley Metro

Vanpool at Valley Metro

Valley Metro carried 546,767 vanpool boardings in FY2024 at $7.81 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Vanpool Phoenix, AZ
FY2024 boardings
546.8K
+6.2% vs FY2023
Cost per ride
$7.81
+22.9% nationwide $8.10
Subsidy per ride
$3.16
+110.3% operating cost less fares
Fare recovery
59.6%
-22% nationwide 71.2%
Passenger miles
24.9M
average trip 45.48 miles
Operating cost
$4.27M
Vehicles in service
239
at maximum service
Rides per revenue hour
6.15
88.9K hours operated

Ridership

Monthly data through July 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every vanpool operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Purchased transportation 546,767 24,869,461 88,918 $4,272,505 $7.81 $3.16 59.6% 239

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Valley Metro reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 546,767 24,869,461 4,549,227 88,918 $4,272,505 $2,545,829 $7.81 $3.16 59.6%
2023 514,625 22,335,946 4,050,216 79,720 $3,272,665 $2,499,997 $6.36 $1.50 76.4%
2022 416,353 19,305,826 3,556,435 68,349 $2,974,167 $2,154,880 $7.14 $1.97 72.5%
2021 434,966 20,105,116 3,749,687 75,241 $2,983,222 $2,039,536 $6.86 $2.17 68.4%
2020 853,872 31,566,576 5,362,722 142,647 $4,169,524 $3,276,082 $4.88 $1.05 78.6%
2019 1,004,018 35,341,744 5,822,883 155,653 $4,148,994 $3,372,077 $4.13 $0.77 81.3%
2018 1,035,502 41,156,748 6,387,906 157,574 $4,034,117 $3,173,220 $3.90 $0.83 78.7%
2017 $291,788
2016 $277,158 $3,400,894 1227.1%
2015 $252,786 $3,263,937 1291.2%