Valley Transit

Demand Response at Valley Transit

Valley Transit carried 91,438 demand response boardings in FY2024 at $21.74 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response Appleton, WI
FY2024 boardings
91.4K
-2% vs FY2023
Cost per ride
$21.74
+23.9% nationwide $50.62
Subsidy per ride
$17.52
+35.1% operating cost less fares
Fare recovery
19.4%
-25.5% nationwide 6.8%
Passenger miles
683K
average trip 7.47 miles
Operating cost
$1.99M
Vehicles in service
25
at maximum service
Rides per revenue hour
1.95
46.8K hours operated

Ridership

Monthly data through July 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Purchased transportation 91,438 682,962 46,809 $1,987,943 $21.74 $17.52 19.4% 25

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Valley Transit reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 91,438 682,962 748,485 46,809 $1,987,943 $386,142 $21.74 $17.52 19.4%
2023 93,289 699,286 783,075 49,333 $1,636,658 $426,713 $17.54 $12.97 26.1%
2022 89,969 769,158 755,430 42,261 $1,504,239 $390,967 $16.72 $12.37 26%
2021 114,336 982,168 929,090 43,138 $2,064,496 $461,166 $18.06 $14.02 22.3%
2020 84,387 709,235 633,317 30,221 $1,368,955 $378,776 $16.22 $11.73 27.7%
2019 150,286 1,288,582 869,799 44,061 $2,081,046 $694,465 $13.85 $9.23 33.4%
2018 156,906 1,437,169 839,975 40,420 $2,204,947 $731,118 $14.05 $9.39 33.2%
2017 157,412 1,430,403 842,205 39,470 $2,163,729 $781,655 $13.75 $8.78 36.1%
2016 155,685 1,380,221 829,191 39,553 $2,075,569 $672,185 $13.33 $9.01 32.4%
2015 156,892 1,347,408 827,218 38,359 $2,031,373 $672,891 $12.95 $8.66 33.1%