Washington County Transit

Demand Response at Washington County Transit

Washington County Transit carried 58,624 demand response boardings in FY2024 at $39.97 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Demand Response West Bend, WI
FY2024 boardings
58.6K
-21.8% vs FY2023
Cost per ride
$39.97
+17.2% nationwide $50.62
Subsidy per ride
$32.53
+14.5% operating cost less fares
Fare recovery
18.6%
+11.6% nationwide 6.8%
Passenger miles
average trip — miles
Operating cost
$2.34M
Vehicles in service
28
at maximum service
Rides per revenue hour
1.39
42.1K hours operated

Ridership

Monthly data through December 2023.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every demand response operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2024

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Purchased transportation 58,624 42,053 $2,343,110 $39.97 $32.53 18.6% 28

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Washington County Transit reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2024 58,624 797,454 42,053 $2,343,110 $435,916 $39.97 $32.53 18.6%
2023 74,989 734,273 950,383 50,466 $2,557,020 $426,211 $34.10 $28.41 16.7%
2022 72,234 688,754 917,761 50,600 $2,446,857 $391,262 $33.87 $28.46 16%
2021 68,960 710,667 905,460 44,714 $2,022,417 $385,457 $29.33 $23.74 19.1%
2020 61,131 617,032 850,095 42,790 $1,788,131 $299,634 $29.25 $24.35 16.8%
2019 87,750 996,602 1,087,366 52,110 $2,109,177 $480,278 $24.04 $18.56 22.8%
2018 91,797 996,316 1,098,413 52,016 $2,072,883 $426,081 $22.58 $17.94 20.6%
2017 90,739 956,474 1,120,028 53,328 $2,046,502 $374,994 $22.55 $18.42 18.3%
2016 91,620 953,358 1,124,185 54,541 $1,993,957 $368,291 $21.76 $17.74 18.5%
2015 94,358 1,031,255 1,148,918 55,348 $2,197,545 $396,159 $23.29 $19.09 18%