NTD ID 30030 · Full Reporter

Washington Metro

Washington Metro carried 304,661,619 boardings in FY2025 at $9.96 per ride and $8.45 in subsidy per ride. Ten years of NTD data, by mode.

Washington, DC Washington--Arlington, DC--VA--MD Heavy Rail Bus Demand Response
Also known as Washington Metropolitan Area Transit Authority, Washington Metropolitan Area Transit Authority (WMATA), WMATA
FY2025 boardings
304.7M
+16.1% vs FY2024
Cost per ride
$9.96
-11.4% $9.71 in 2024 dollars
Subsidy per ride
$8.45
-14.6% operating cost less fares
Fare recovery
15.2%
+26.3% fares average $1.52 per ride
Passenger miles
1.32B
average trip 4.34 miles
Operating cost
$3.04B
$327.04 per revenue hour
Rides per resident
65.58
service area 4.65M people
Rides per revenue hour
32.83
9.28M hours operated
Passengers aboard
8.78
average at any moment, passenger miles over vehicle miles
Average speed
16.23 mph
in revenue service, stops and traffic included
Cost per vehicle mile
$20.15
what running a mile costs, before anyone boards
Seasonal swing
1.34x
busiest month against quietest, 2025

What those two numbers mean

Passengers aboard is passenger miles divided by vehicle miles: how many people are on board on average, at any moment. It is the missing term in cost per ride. A service carrying twenty people per vehicle mile and one carrying half a person can spend the same on fuel and wages and arrive at wildly different costs per passenger.

Average speed is vehicle miles divided by vehicle hours, including every stop and every red light. It is the hidden term in cost per mile, because cost per mile is cost per hour divided by speed. A bus network slowing from 13 mph to 11 becomes a fifth more expensive per mile with no change in wages and no change in service.

By the numbers

By the numbers

FY2025 unless noted. Each figure is computed from what the agency filed with NTD, and set against something to read it by.

Since 2019
87% of riders

Running 109% of its 2019 service for 87% of its 2019 riders. The service is back; the riders have not followed.

The same twelve months of 2019. Through August 2026.

Public money per resident
$554 a year

Operating cost less fares, per person in the service area the agency reports. Agencies draw those areas very differently, so this is set against peers.

Median of similar agencies: $758

Bus miles on electric or hydrogen
under 1%

Batteries, overhead wires or hydrogen. Buses only: a subway is electric by nature, and counting it would measure how much rail an agency runs.

U.S. buses: 3% (FY2025)

Run by contractors
14% of service

Revenue hours bought from a private operator or another agency rather than run in-house. Nationally, much of this is paratransit.

U.S. transit: 27% of service hours

Paratransit and dial-a-ride
6% of operating cost

For under 1% of rides: $175.28 a ride, against $9.40 on the rest of its service. Door-to-door trips carry one or two people at a time. It includes paratransit, which federal law requires for riders whose disability keeps them off the fixed routes; where a separate agency runs the region's paratransit, its cost is not here.

U.S. demand response: $52.35 a ride.

Rides on an average day
834.7K

A journey with a transfer counts as two rides, because NTD counts each boarding.

The year's boardings divided by 365. Weekdays run higher, weekends lower.

Pay and benefits

Pay and benefits

FY2024. NTD reports totals, not salaries: each figure divides what the agency spent on its own staff by the hours they worked. Service bought from contractors is left out, because a contractor's staff are in neither number.

Average pay
$119,821

A year, per full-time-equivalent employee, overtime and paid leave included, benefits not. Part-time hours are counted as a fraction of a job, so they do not pull the average down.

U.S. transit: $88,387.

Pay plus benefits
$179,520

What one full-time job costs the agency in a year, with pensions, health coverage and payroll taxes. $96 for every hour worked.

U.S. transit: $135,698.

Average operator pay
$106,453

The people driving the agency's vehicles, overtime included, benefits not.

U.S. transit: $78,723.

Hours a full-time operator works
1,961 a year

Close to a full 40-hour year with little leave taken, which usually means steady overtime.

A 40-hour week every week of the year, with no leave at all, is 2,080.

Benefits and paid time off
71¢ per $1 of wages

Pensions, health coverage, payroll taxes, and vacation and sick pay, for every dollar of wages. NTD reports pensions and health care as one figure, so they cannot be separated here.

U.S. transit: 79¢. 2015: 80¢.

Insurance and claims
$0.30 a revenue mile

Liability insurance, claims and settlements, per mile of service. It moves with local law and a few large cases as much as with how safely the agency runs.

U.S. transit: $0.71

Every agency's pay, side by side →

Average pay over time

Per full-time equivalent, restated in 2024 dollars so the years compare

From 2018, the first year NTD reported paid leave on its own line. Before that, vacation and sick pay were counted inside benefits, so pay alone cannot be compared across that year.

A falling line after years of rising ones usually means new hiring at starting rates rather than pay cuts: an agency rebuilding its workforce brings on many people at the bottom of the scale at once. NTD reports totals, so the data cannot tell those two apart; the agency's labor contracts can.

Profile

Agency profile

As filed with the National Transit Database.

Contact

Legal name
Washington Metropolitan Area Transit Authority
Doing business as
Washington Metro
Address
300 7th ST SW
Washington, DC 20024-2511

Organization

Organization type
Independent Public Agency or Authority of Transit Service
Reporter type
Full Reporter
Fiscal year ends
June 30, 2025
Reporting since
FY2015

Service area

Population served
4,645,915 over 1,108 sq mi
Density
4,193 people per sq mi
Urbanized area
Washington--Arlington, DC--VA--MD · 5.17M people
Vehicles at maximum service
2,608 · 588 contracted

Services operated

Each mode has its own page, with its own ridership, cost and safety.

Ridership

Ridership

Monthly data through August 2026.

This year against the last five

Same months, stacked on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Every month since 2014

The whole series, unsmoothed

Recovery against 2019

Each month against the same month before the pandemic

Latest month at 84.4% of 2019.

Cost

Cost and subsidy

Dollar figures are shown as reported and again in 2024 dollars.

Cost and subsidy per ride

As reported

In 2024 dollars

The same series with inflation removed

Why cost per ride moved

Indexed to FY2015 = 100, in constant dollars

Cost per ride is the cost of an hour of service divided by the riders carried in that hour. It can only rise for two reasons: service got dearer to produce, or fewer people rode it.

Since FY2015, in constant dollars, an hour of service costs 30% more to run and carries 25% fewer riders. The two have pushed cost per ride up about equally.

Where the money goes

Operating cost by function

Who pays for it

Federal, state and local funding, 1991 to 2024

Operating and capital money together, in the dollars of each year. Fares are not in this file — FTA took them out of the funding series in 2022 — so "directly generated" here means advertising, concessions, park and ride and taxes the agency levies itself. The farebox is charted above.

Capital

Capital spending

What was spent on building, rebuilding and replacing, shown beside the cost of running the service rather than folded into it.

Operating subsidy per ride
$8.45
FY2025, cost less fares
Capital spent per ride
$5.82
that year's spending, not the cost of the assets
Both together
$14.26
public money spent that year, per boarding
Capital per ride, averaged
$8.78
mean of 4 years

Cost per ride including the vehicles

An estimate, and the only part of capital this data can honestly support.

Operating cost per ride
$9.96
Plus fleet consumed per ride
$0.78
Cost per ride including vehicles
$10.74
$237.1M of fleet consumed a year

How this is worked out. FTA publishes what every agency spent on rolling stock each year since 1992. Restate all 33 years in today's money and average them over 31 years, the working life of this agency's vehicles, and the result is what the fleet costs to keep going each year. That is straight-line depreciation, and the series covers more than two full replacement cycles.

How much to trust it here. Fleet spending is spread fairly evenly across the window, which is the condition this estimate assumes.

What it leaves out. Every tunnel, track mile, bridge and station. Those last forty to a hundred years and the data goes back 33, so averaging it would measure recent investment policy rather than what the infrastructure costs. The honest ceiling on this data is operating cost plus vehicles, and this is it.

Capital spending, 1992 to 2024

In 2024 dollars, so the years can be compared. This is the series the estimate above is built from.

Operating and capital, per ride

Stacked, but counted separately. The two are different kinds of number.

Building, or keeping what exists

FY2025. NTD records which of the two every dollar was reported under.

Who pays for what

FY2025. Running the service and building it are funded by different governments.

Spending Total Federal State Local Fares and own revenue
operating $3.2B 5.3% 29.7% 46.5% 18.4%
capital $1.77B 26.1% 25.6% 45.4% 2.9%

Fares offset the cost of running the service. They do not meaningfully offset capital, which is why subsidy per ride on this site is an operating figure and stays one.

What these capital figures are not

Spending is not the same as cost
NTD reports what an agency spent on capital in a year, not what its capital cost it that year. Those differ: a system opened in 1904 spends almost nothing on tunnels while consuming an enormous inherited asset every day, and an agency that bought a fleet last year spent a fortune once and will spend nothing for a decade.
Vehicles can be depreciated. Everything else cannot.
FTA's capital series runs from 1992, which covers a bus fleet's working life more than twice over, so averaging rolling-stock spending across one replacement cycle gives a defensible figure for what the fleet costs each year. Track, tunnels, bridges and stations last forty to a hundred years or more. Thirty-three years of spending on those measures recent investment policy, not consumption, so no figure is published for them.
The vehicle figure is an estimate
Cost per ride including vehicles is arithmetic on published spending rather than a published number, and it assumes the agency has been replacing vehicles at roughly the rate it wears them out. Each agency's page says how far that assumption holds for it. It covers vehicles only: no track, no tunnels, no stations.
Year-by-year capital is lumpy
Capital arrives in bursts. A single year of it says more about where an agency sits in its replacement cycle than about the cost of carrying a passenger, which is why the per-ride averages here run across every year available.
Fares do not pay for it
Fare revenue offsets operating cost. It does not meaningfully offset capital, which is funded almost entirely by government. Subsidy per ride on this site is an operating figure and stays that way.

Capital spending by year and use

Year Guideway Stations Vehicles Maintenance buildings Fare collection Other Total
2025 $387.6M $304.3M $320.6M $271.5M $42.8M $0 $1.77B
2024 $452.2M $389M $258.3M $247.2M $56.2M $0 $1.9B
2023 $638M $511.4M $234.6M $266M $65.2M $0 $2.26B
2022 $335.7M $538.7M $243.3M $134.8M $75.4M $0 $1.92B

Peers

Compared with similar systems

1 agencies serve an urbanized area of similar size, carry a similar number of riders, and run heavy rail as their main service.

Cost per ride
$9.96
not enough peers to rank
Subsidy per ride
$8.45
not enough peers to rank
Fare recovery
15.2%
not enough peers to rank
Rides per resident
65.58
not enough peers to rank

Cost per ride against peers

This agency in blue, peer median dashed

Rides per resident against peers

How much the place uses what it has

Peer detail

Agency Urbanized area Population Boardings Rides / resident Cost / ride Subsidy / ride Fare recovery
Washington Metro this agency Washington--Arlington, DC--VA--MD 5.17M 304.7M 65.58 $9.96 $8.45 15.2%
Boston, MA--NH 4.38M 269M 100.29 $9.19 $7.56 17.8%
Peer median (1 agencies) 100.29 $9.19 $7.56 17.8%

By mode

By mode

Each service this agency runs, for FY2025. Directly operated and purchased service are summed.

Boardings by mode

Annual, stacked

Cost per ride by mode

FY2025

Mode detail, FY2025

Mode Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Link
Bus Purchased transportation — — — — — — — Detail →
Demand Response Purchased transportation - taxi — — — — — — — Detail →
Heavy Rail Directly operated 179,589,512 959,561,506 4,093,662 $1,793,514,936 $9.99 $7.75 22.4% Detail →
Bus Directly operated 124,032,263 350,445,485 3,896,936 $1,059,287,281 $8.54 $8.09 5.3% Detail →
Demand Response Purchased transportation 1,039,844 12,704,470 1,289,805 $182,262,667 $175.28 $172.00 1.9% Detail →

Safety

Safety

Collisions, fires, derailments and security events reported to NTD. Only complete years are shown.

Events by year

All event types, all modes

Events per 100 million revenue miles

Against the U.S. rate for the same mix of service

The dashed line is not the national average. It is what the national rate would be for this agency's own service: each mode it runs, charged at that mode's U.S. rate for the year, in proportion to its miles. Rates differ tenfold between modes, so a railway read against a national figure made mostly of buses and vans would look dangerous for running rail.

Miles rather than boardings, because this series covers 2020, when service kept running and riders did not come. And sitting above the line is as likely to mean careful reporting as dangerous operation.

The longer record, 2008 to 2024

FTA's threshold-adjusted time series, which reaches back further than the incident file and is built to be compared across years

From 2008 to 2024, 154 people died: 44 passengers, 16 pedestrians, cyclists or others, 14 people in other vehicles, 10 transit workers and 70 suicides.

Deaths in homicides, counting everyone killed: 6 in 2022–2024, against 1 in 2017–2019. Together, 6 of the 7 were passengers or people waiting. Across U.S. transit: 136, against 49.

NTD's reporting threshold changed in 2010, 2015 and 2023. FTA publishes this series adjusted for those changes so the years can be read against each other; the unadjusted counts jump by a third in 2015 on the rule change alone.

Injuries, latest full year
733
Fatalities, latest full year
14
Total events, latest full year
1,463

Who died, 2025

The total is not a measure of risk to riders, and NTD gives the breakdown that shows why.

Of 14 deaths, 0 were passengers. Most of the rest were people on the track or the road, and 8 were suicides.

Set against distance traveled, that is 10.58 deaths per billion passenger miles counting everyone, and 0 counting riders alone — a difference of roughly eight times.

Both are true. They answer different questions: the first is how many people die in connection with transit, the second is the risk of being on board. Quoting the first as the second is the commonest way these figures are misread.

Individual incidents

NTD publishes every major event on its own, with a time and usually a place. 4,125 of them for this agency since 2014, including 216 assaults on transit workers.

Where incidents were reported

The most recent 1,500 events carrying a location

Collision Assault Security Derailment Fire Other Larger circles mark incidents with injuries or deaths.

Points are where the agency reported the event, which for a moving vehicle is approximate.

By hour of day

Every reported major event since 2014

More service runs in the afternoon than at dawn, so the shape follows the timetable as much as anything else.

Where

Reported location type

Most serious recent incidents

Events that killed or seriously injured someone, newest first

Date Event Mode Location Conditions Injured Killed
June 29, 2026 Attempted Suicide Heavy Rail On right-of-way 1 0
June 3, 2026 Suicide Heavy Rail Revenue facility: transit station Tunnel, Indoors 0 1
April 15, 2026 Rail Collision Heavy Rail Revenue facility: transit station Tunnel, Indoors 0 1
April 11, 2026 Suicide Heavy Rail Revenue facility: transit station Clear, Twilight 0 1
April 3, 2026 Rail Collision Heavy Rail Revenue facility: transit station Clear, Dark 1 0
April 3, 2026 Rail Collision Heavy Rail Revenue facility: transit station Tunnel, Indoors 1 0
March 10, 2026 Suicide Heavy Rail Revenue facility: transit station Tunnel, Indoors 0 1
March 6, 2026 Suicide Heavy Rail Revenue facility: transit station Cloudy, Daylight 0 1
February 22, 2026 Suicide Heavy Rail Revenue facility: transit station Clear, Daylight 0 1
February 6, 2026 Suicide Heavy Rail Revenue facility: transit station Tunnel, Indoors 0 1
February 5, 2026 Other Heavy Rail Revenue facility: parking facility 1 0
January 29, 2026 Suicide Heavy Rail Revenue facility: transit station Cloudy, Dark 0 1
January 12, 2026 Suicide Heavy Rail In or on vehicle 0 1
January 11, 2026 Suicide Heavy Rail Revenue facility: transit station Cloudy, Daylight 0 1
December 18, 2025 Other Heavy Rail Yard 1 0

Fleet

Fleet, workforce and reliability

How old the vehicles are, how many people run them, and how far they get between breakdowns.

Staff
13,143
FY2025, all functions
Vehicle operators
6,415
2.46 per vehicle at peak service
Maintenance staff
3,927
vehicle and facility
Labor hours per revenue hour
2.56
all staff hours over hours of service run

Workforce by mode, FY2025

Mode Service Hours Operators Vehicle maintenance Administration All staff
Heavy Rail Directly operated Full Time 2,800 519 934 8,242
Bus Directly operated Full Time 3,586 814 299 4,864
Bus Directly operated Part Time 28 — — 28
Heavy Rail Directly operated Part Time 1 — — 9

Staff, 2015 to 2024

The agency's own employees on operations. Staff on capital projects and a contractor's staff are not counted.

Revenue vehicles
3,339
FY2025
Average age
10.47 yrs
weighted across the fleet
Past useful life
17.5%
584 vehicles at or beyond FTA's benchmark
Miles between failures
15,950
all mechanical failures, revenue miles

How the fleet has aged, 1992 to 2024

Average vehicle age, weighted across every mode the agency runs

A rising line is not automatically bad and a falling one is not automatically good: a fleet gets younger the year an agency takes delivery, and older every year it does not. What the shape shows is whether replacement is steady or comes in bursts. The table below says how many vehicles are actually past the life FTA expects of them.

Vehicles, and how many are accessible

Active revenue vehicles against those meeting the ADA standard

Fleet age

FTA's default useful life benchmark for each class, from the Transit Asset Management rule

Vehicle type Count Average age FTA benchmark Past FTA benchmark Past own benchmark
Bus 1,279 8.57 yrs 14 yrs
15.9%
Heavy Rail Passenger Car 1,202 16.66 yrs 31 yrs
22.8%
Van 351 6.52 yrs 8 yrs
29.6%
Automobile 227 3.55 yrs 8 yrs
0%
Minivan 210 2.11 yrs 8 yrs
0%
Articulated Bus 70 6.29 yrs 14 yrs
2.9%

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

NTD counts a failure as major when it stops the vehicle finishing its trip.

Reliability by mode

Mode Service Revenue miles Major failures All failures Miles between failures
Heavy Rail Directly operated 95,577,792 457 475 201,216
Bus Directly operated 38,364,705 7,530 8,110 4,731
Demand Response Purchased transportation 16,655,919 364 857 19,435

Fuel and energy

What the fleet burned in FY2025.

Miles by fuel

Comparing miles avoids any energy-equivalence assumption

Fuel by mode

Mode Diesel (gal) Gasoline (gal) CNG (gal eq.) Electric (kWh) Diesel mpg Zero-emission
Heavy Rail — — — 655,482,848 — 100%
Bus 8,178,289 — 4,815,778 193,589 3.89 0.1%
Demand Response — 1,468,593 — 0 — 0%

All years

Full annual series

Every year this agency reported, as published.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2025 304,661,619 1,322,711,461 150,598,416 9,280,403 $3,035,064,884 $461,845,109 $9.96 $8.45 15.2%
2024 262,474,117 1,150,610,949 156,173,210 9,748,485 $2,952,658,897 $355,626,274 $11.25 $9.89 12%
2023 231,023,784 912,604,948 129,413,131 8,664,787 $2,630,013,552 $291,609,775 $11.38 $10.12 11.1%
2022 156,897,531 670,037,962 108,709,712 7,568,165 $2,220,137,931 $213,532,548 $14.15 $12.79 9.6%
2021 89,940,370 371,231,372 116,236,548 7,448,359 $2,108,753,635 $102,039,186 $23.45 $22.31 4.8%
2020 273,545,946 1,282,228,343 128,836,497 8,390,672 $2,028,885,121 $492,953,775 $7.42 $5.61 24.3%
2019 354,656,249 1,705,447,703 144,489,307 9,666,812 $2,019,388,171 $666,310,293 $5.69 $3.82 33%
2018 351,298,962 1,706,705,123 141,227,395 9,525,483 $1,861,124,009 $669,406,119 $5.30 $3.39 36%
2017 352,545,938 1,718,051,847 139,736,540 9,195,623 $1,745,661,027 $660,541,529 $4.95 $3.08 37.8%
2016 379,141,810 1,893,604,948 138,065,568 9,036,931 $1,709,025,227 $724,560,300 $4.51 $2.60 42.4%
2015 406,647,664 2,032,392,624 144,709,191 9,292,546 $1,722,371,525 $782,530,362 $4.24 $2.31 45.4%