Winston-Salem Transit Authority

Bus at Winston-Salem Transit Authority

Winston-Salem Transit Authority carried 1,578,117 bus boardings in FY2025 at $14.23 per ride. Ten years of National Transit Database figures for this service, with safety, reliability and the national comparison.

Bus Winston Salem, NC
FY2025 boardings
1.58M
-2.3% vs FY2024
Cost per ride
$14.23
+25.3% nationwide $8.57
Subsidy per ride
$13.65
+26.3% operating cost less fares
Fare recovery
4.1%
-15.9% nationwide 10.4%
Passenger miles
6.21M
average trip 3.94 miles
Operating cost
$22.5M
Vehicles in service
62
at maximum service
Rides per revenue hour
10.33
152.7K hours operated

Ridership

Monthly data through August 2026.

This year against the last five

Same months on one axis, so seasonality does not read as a trend

Annual boardings

Ten-year series

Cost

This service against every bus operator in the country.

Cost per ride

This agency against the national figure for the same mode

Fare recovery

Share of operating cost covered by fares

Directly operated and purchased service, FY2025

NTD reports these separately. An agency that contracts a service out reports the contract price, which bundles costs a directly operating agency reports line by line.

Service Boardings Passenger miles Revenue hours Operating cost Cost / ride Subsidy / ride Fare recovery Vehicles
Purchased transportation 1,443,681 5,738,152 140,427 $20,259,003 $14.03 $13.45 4.1% 32
Directly operated 134,436 476,275 12,310 $2,195,188 $16.33 $15.72 3.7% 30

Safety and reliability

For this service alone.

Events by year

Complete calendar years only

Miles between failures

Revenue miles divided by mechanical failures. Higher is better.

Full series

Every year Winston-Salem Transit Authority reported this service.

Year Boardings Passenger miles Revenue miles Revenue hours Operating cost Fares Cost / ride Subsidy / ride Fare recovery
2025 1,578,117 6,214,427 2,065,660 152,737 $22,454,191 $918,797 $14.23 $13.65 4.1%
2024 1,615,516 4,435,142 1,882,885 145,010 $18,347,644 $892,351 $11.36 $10.80 4.9%
2023 1,552,470 4,308,590 1,885,848 143,741 $16,555,763 $876,294 $10.66 $10.10 5.3%
2022 1,422,744 4,204,058 1,910,783 146,263 $14,952,893 $801,953 $10.51 $9.95 5.4%
2021 1,715,494 5,077,862 1,958,208 152,119 $15,127,713 $766,452 $8.82 $8.37 5.1%
2020 2,230,143 6,601,223 2,202,679 172,985 $14,383,040 $1,036,745 $6.45 $5.98 7.2%
2019 2,471,647 7,199,908 2,313,525 181,141 $14,445,525 $1,357,174 $5.84 $5.30 9.4%
2018 2,343,807 8,307,195 1,954,608 151,060 $12,349,286 $1,253,022 $5.27 $4.73 10.1%
2017 2,578,472 7,218,510 1,686,235 130,109 $11,333,482 $1,442,622 $4.40 $3.84 12.7%
2016 3,006,358 7,305,450 1,589,632 137,174 $11,453,306 $1,593,592 $3.81 $3.28 13.9%
2015 3,240,427 7,874,238 1,537,221 131,946 $10,974,220 $1,747,889 $3.39 $2.85 15.9%