FY2025

Transit in Massachusetts

48 agencies report to the National Transit Database from Massachusetts.

Boardings
306.8M
Operating cost
$2.96B
Cost per ride
$9.64
Fare recovery
17.7%
Agency City Modes Boardings Cost / ride Subsidy / ride Fare recovery
Boston
Heavy Rail Light Rail +5
269M $9.19 $7.56 17.8%
Springfield
Bus Demand Response
9.68M $6.70 $6.48 3.3%
Worcester
Bus Demand Response
5.11M $6.89 $6.88 0.2%
New Bedford
Bus Demand Response
3.98M $7.65 $7.65 0%
Brockton
Bus Demand Response
3.87M $5.67 $5.36 5.5%
Falmouth
Bus Ferryboat
3.82M $34.02 $24.63 27.6%
Haverhill
Bus Commuter Bus +1
3.01M $9.69 — —
Fitchburg
Bus Demand Response
1.14M $29.72 $26.39 11.2%
Edgartown
Bus Demand Response
1.14M $7.86 $6.91 12.1%
Lowell
Bus Demand Response
1.13M $14.32 $13.97 2.4%
Hyannis
Ferryboat
965K $24.88 $-13.23 153.2%
Taunton
Bus Demand Response
818.9K $28.19 $26.77 5.1%
Hyannis
Bus Demand Response
814.6K $28.15 $27.14 3.6%
Framingham
Bus Demand Response
747.5K $23.26 $22.88 1.6%
Pittsfield
Bus Demand Response
645.8K $16.06 $15.59 2.9%
Nantucket
Bus Demand Response
442.5K $11.76 — —
Plymouth
433K $16.50 $-0.08 100.5%
Boston
222.4K $3.18 $2.01 37%
Gloucester
Bus Demand Response
201.9K $24.61 $23.88 3%
Greenfield
Bus Demand Response
191.8K $28.15 $27.75 1.4%
Boston
96.7K $48.31 $-16.70 134.6%
Pittsfield
52.8K $14.72 $11.78 20%
Lexington
Bus
38.7K $23.45 $22.91 2.3%
Worcester
38.7K $18.37 $16.96 7.7%
Beverly
Bus
16.4K $10.79 $10.74 0.5%
Springfield
Commuter Bus
12.1K $334.92 $0.00 100%
Adams
10.9K $15.32 — —
North Adams
10.9K $5.99 $5.42 9.4%
Great Barrington
10.5K $18.74 $16.76 10.5%
Taunton
9.6K $8.85 $0.00 100%
Boston
Bus
6.7K $24.85 $24.30 2.2%
Pittsfield
5.2K $12.08 $11.59 4.1%
Bedford
Bus Demand Response
4.5K $16.19 $15.19 6.2%
Lenox
3.6K $8.55 — —
Dalton
3.4K $14.36 $11.83 17.6%
Williamstown
3.3K $13.05 $12.94 0.9%
Burlington
2.7K $28.13 $27.54 2.1%
Mashpee
Demand Response
2.7K $89.44 — —
Lanesborough
1.9K $24.51 $23.07 5.8%
Pittsfield
1.3K $20.94 — —
Stoughton
1K $30.75 $21.03 31.6%
Cheshire
917 $21.05 — —
Sheffield
898 $28.38 — —
Pittsfield
431 $6.40 — —
Boston
— — — —
Springfield
— — — —
Plymouth
— — — —
Springfield
— — — —